Parity Technologies builds core infrastructure for blockchains and Web 3.0 technologies. This means dealing with P2P networking, consensus algorithms, cryptography, databases, and decentralised applications. We strive to write the fastest, lightest, and safest core technology in Blockchain and write lots of open-source code.
We have built and launched live networks like Kusama and Polkadot atop the Substrate blockchain framework at Parity Technologies. We want to bring to these networks first-class end-to-end user experiences which tell a story of how easy it is to use these next-generation blockchains.
As the company rapidly grows we are seeking a dedicated and well-organized, energetic, and enthusiastic professional who is happy helping their colleagues, at the Lisbon office and remote, in a wide range of Information Technology-related tasks as part of our IT team.
About the position
As an End User Technical Support (EUTS) position where the successful individual will be required to provide support to all levels of employee technical support issues. The ability to build productive relationships with colleagues at remote locations around the world will make you successful in this role as will patience and a sense of humour
This position requires hands-on experience across a wide IT scope. From hardware, IT infrastructure (hardware and software), software application and development and O/S support experience (including installation configuration and troubleshooting). In short, have hands-on experience supporting all levels of IT infrastructure whether on macOS, Linux/Unix platforms and including wired and wireless networking.
The role includes purchasing, asset management, budgeting, managing shipments and returns of equipment and devices, addition you will help with IT Support requests across the company.
You will be part of critical back office processes like onboarding, offboarding, asset purchase and return that keep our company running smoothly.
You will contribute to building the documentation for the area, and you will help to create, design and implement the flows of information and actions of the team in a fast-scaling company.
The position will be based in Lisbon, Portugal. This position is strongly tied to the physical location of the Lisbon office, although remote work is possible depending on the day-to-day situation as you might need to go to the office. This is not a fully remote position.
You will need to:
And ideally also:
To see how we use your data, please see our Applicant Notice: https://www.parity.io/applicant-notice/