Oct 03, 2023

VP of Operations

  • Trust Wallet
  • Remote (Global)
Full time Operations

Job description

  1. Strategic Leadership: Collaborate with the executive team to develop and execute the company’s strategic vision, ensuring alignment with our mission and values.
  2. Data Analytics: Lead the data analytics function to extract actionable insights from user data, enabling data-driven decision-making across the organization.
  3. Financial Management: Oversee financial planning, budgeting, and forecasting to ensure the company’s financial health and sustainability.
  4. Customer Support: Manage and enhance our customer support team, fostering a culture of exceptional service to our users.
  5. Legal & Compliance: Ensure compliance with regulatory requirements in the cryptocurrency industry, working closely with legal and compliance experts to mitigate risks.
  6. Privacy: Champion privacy initiatives, safeguarding user data and maintaining the highest standards of data protection.
  7. Cross-functional Collaboration: Foster collaboration between departments, promoting a culture of innovation, learning, and continuous improvement.
  8. People management: Set priorities for, coach, and develop team members across the aforementioned departments.


  1. Proven experience in a leadership role within the cryptocurrency or fintech industry.
  2. Strong problem-solving skills with the ability to navigate unique and complex challenges.
  3. Rapid learner who can grasp technical concepts and stay updated on industry trends.
  4. Exceptional communication and interpersonal skills to inspire and lead cross-functional teams.
  5. Comfort with ambiguity or rapidly changing environments
  6. Strong multi-project management skills.
  7. Strong people management and stakeholder management skills.
  8. Calm, detailed, non-aggressive personality.  
  9. Demonstrated success in driving operational excellence and efficiency.
  10. Commitment to upholding the highest standards of data privacy and compliance.

Additional Information

Why Join Trust Wallet

  • Be at the forefront of the cryptocurrency revolution.
  • Work with a talented and passionate team.
  • Shape the future of self-custodial crypto wallets.
  • Competitive compensation and benefits package.

If you are a visionary leader who thrives in a dynamic and evolving industry, we invite you to join us on this exciting journey. Apply today to become our VP Operations and help redefine the world of digital asset management.

Why work at Trust Wallet?

  • Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities.
  • Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
  • Tackle fast-paced, challenging and unique projects.
  • Work in a truly global organization, with international teams and a flat organizational structure.
  • Enjoy competitive salary and benefits.
  • Balance life and work with flexible working hours and casual work attire.

Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.

Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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