Jul 15, 2023

Technical Product Manager

  • Shift
  • South Africa
Contractor Executive Management

Job description

Shift Markets was founded in 2009, as a leader in traditional finance and the FX space. Sensing the seismic shifts taking place in the financial industry and recognizing the disruptive power of digital assets, we made it our mission to make these decentralized trends accessible to every business, from market leaders to small retailers.

We are growing quickly, and an opportunity has developed on our Product & Engineering team for a client-facing Technical Product Manager.  As our Technical PM, you will be interacting with clients and creating documentation for our products.  The ideal candidate for this role has excellent interpersonal skills, strong documentation skills, and understands APIs at a technical level.  This position is open to all candidates, including those outside the United States.  Experience with trading systems is required for this role.

* Explain our products to clients and communicate realistic expectations
* Create technical documentation for our products, including specs & diagrams
* Develop product roadmaps with deliverables and deadlines
* Provide product guidance to developers and designers through all stages of the development life cycle

* Excellent interpersonal skills
* Strong documentation skills
* Highly organized with advanced analytical skills
* Effective project management skills
* Strategic planning and process design skills
* Ability to rapidly map technical solutions onto client needs
* Ability to pick up new skills quickly in a dynamic environment
* Understanding of API communication and data schemas
* Coding experience is a major plus
* Full fluency in written and spoken English is required for this position, which involves writing technical documentation for our products and communicating technical ideas to individuals with limited English proficiency

Technologies we use:
* Product Design in Figma, Lucid Chart, Google Docs
* API Design in Postman and GraphQL using JSONHTML/CSS/JavaScript/React and Chrome DevTools
* Services written in TypeScript, C#, or Python
* Project Management and Documentation in Asana and Notion
* Amazon Web Services
* Mobile Apps written in React Native and Flutter

* 1 to 2+ years of experience as a technical product manager or technical writer
* Level C2 English is required
* Bachelor’s degree