Near
Argentina
NEAR has the reputation of creating and nurturing a warm, welcoming and inclusive community. Community Moderators usually act as the first touch point to the NEAR ecosystem and play a vital role in ensuring that the NEAR community is thriving and healthy by offering a safe and inclusive space online.
In this role, you will moderate channels, engage with the community, convey community feedback to the NEAR Foundation, and constantly improve the overall experience for the NEAR community across online channels.
You Will:
Provide 24/7 coverage on Telegram, Discord, Forum & Reddit
Maximize retention and reduce churn
Maintain and improve engagement
Channel NPS surveys/SOCI/CSAT scores
Build a sense of community(SOCI) and facilitate the process of people helping each other.
Constantly find new ways to refine and improve community experience
Relay feedback from the community to the NEAR Foundation
You have:
Familiarity with platforms like...