Contractor
Shift
Argentina
Shift Markets was founded in 2009, as a leader in traditional finance and the FX space. Sensing the seismic shifts taking place in the financial industry and recognizing the disruptive power of digital assets, we made it our mission to make these decentralized trends accessible to every business, from market leaders to small retailers. Our recent growth has created an opportunity for a Customer Experience Associate on our Customer Success team. As our CX Associate you will be responsible for providing top-notch services to our digital exchange customers as you identify their potential needs, respond to their inquiries, and ensure a positive customer experience. The ideal candidate has an engaging personality and a technical background, with a focus on delivering superior customer care. Responsibilities • Deliver world-class service to our exchange product customers • Communicate daily and build relationships with key stakeholders • Collaborate with sales,...